Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers: tracking data against sales goals, automating your best practices, learning from your data and more.
This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages.
Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.
Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers.
In this course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data.
During this training you will learn the following technical tasks: describe finance and operations apps, and extend apps by using Microsoft Power Platform technologies: configure administrative features and workflows: manage Finance and Operation data: and validate and support the solution.
This course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course includes lectures and several hands-on exercises.
MB-800: Microsoft Dynamics 365 Business Central Functional Consultant - virtual
This training will give you the skills you need to understand use cases for Business Central modules and Integration and Automation scenarios.
This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365.
This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365.
This course will teach you how to build apps with low-code techniques to simplify, automate, and transform business tasks and processes using Microsoft Power Platform.
PL-200: Microsoft Power Platform Functional Consultant - virtual
The Power Platform empowers organizations to automate business processes, develop their own rich app experiences, and connect with customers better and faster.
This course will discuss the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI.
In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.
The Solution Architect is responsible for the successful design, implementation, deployment and adoption of an overall solution. The Solution Architect ensures that the solution meets the customer’s needs now and in the future.
Learn the business value and product capabilities of Power Platform. Create a simple PowerApp, connect data with CDS, build a Power BI Dashboard, and automate a process with Microsoft Flow.