We provide virtual course about Change Management Practitioner. The Change Management courses, developed in partnership with the Change Management Institute, are designed to help organisations and their people plan, implement, and effectively manage the impact of change.
Learning objectives:
In addition to the application of Foundation learning, Practitioner course participants will be able to:
• Apply key principles to define what needs to be learned by those involved in a change initiative
• Understand how to provide effective and developmental feedback to support others through change
• Apply coaching principles when supporting change leaders at every level
• Demonstrate how to recognise and deal with different sources of conflict during change
• Consider effective ways to facilitate groups to enable collaboration and co-design of change.
• Understand ways to sustain change by identifying organisational levers, adoption approaches and reinforcing systems to help embed change in an organisation.
• Prepare for the Practitioner exam
Course outline:
Module 1 - Sustaining change:
• Types of levers for change
• Tipping point and critical mass
• Roger’s adoption model
Module 2 - Learning for change:
• Introduction to effective instruction
• Learning needs and objectives - knowledge, skills and attitudes
Module 3 - Coaching for change:
• Active listening
• Giving developmental feedback
• Framework for coaching
Module 4 - Handling Conflict in Change:
• Conflict in change situation and conflict management
Module 5 - Facilitation for co-design:
• Facilitation principles for co-design
Module 6 - Practitioner exam guidance:
• Practitioner sample exam questions
Target audience:
Program, Project and Business Managers, HR representatives, any member of a team in charge of leading or facilitating a transformation.
Prerequisites:
• Change Management Foundation® certificate
Language:
• English material and norwegian or english speaking trainer
Course material:
The course fee includes digital course documentation, Certification (exam) Official Manual, lunch and refreshment
Certification:
For virtual courses we will send out a voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera.