The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) course provides you with knowledge of Cisco® Expressway Series solutions that enable business-to-business (B2B) calls, Cisco Mobile, remote access, authentication options and additional Cisco Expressway Series features.
COURSE OVERVIEW:
This course also provides details about the Webex solution, and the benefits of hybrid integrations between Cisco on-premises solutions and Webex Meetings in the cloud.
This course is worth 40 Continuing Education (CE) credits towards recertification.
TARGET AUDIENCE:
Collaboration Engineers involved in the design, implementation and troubleshooting of Cisco collaboration technologies, as well as administrators involved in the support and troubleshooting of Cisco collaboration technologies.
COURSE PREREQUISITES:
Attendees should meet the following prerequisites:
• Understanding of networking technologies
• Understanding of voice and video
• Knowledge of Cisco Collaboration core technologies
• SIP and XMPP signalling protocols fundamentals
• Collaboration call control fundamentals of Cisco Unified Communications Manager
COURSE CONTENT:
Cisco Expressway Series
• Cisco Expressway Series Architecture
• Describing SIP and H.323 in the Cisco Expressway Series
• Interworking in the Cisco Expressway Series
• Zones
• Digit String Manipulation
• Search Rules
• Transforms
• Troubleshooting Call Processing on the Cisco Expressway Series
• Backup and Restore
Cisco Expressway Additional Features
• Bandwidth Management
• Hardening Local Endpoint Registrations
• Cisco Expressway Security and Clustering Features
Cisco Unified Communications Manager and Cisco Expressway Series
• Cisco Unified Communications Manager and Cisco Expressway-C Integration Overview
• Call Flow
• Dial Plan Overview
• Call Policy
• Troubleshooting Options for Cisco Unified Communication Manager and Cisco Expressway-C Integration
Cisco Collaboration Solutions for Business-to-Business
• Describing Supported Services for B2B Collaboration
• Describing Prerequisites for Business to Business Collaboration
• Call Flow Including Cisco Unified Communications Manager Endpoints
• Network Address Translation in a Collaboration Environment
• Cisco Expressway Series B2B Call Troubleshooting
B2B Communications Security
• Firewall Traversal
• Certificates
• Securing Media
• Securing Media Between Cisco Unified Communications Manager and Cisco Expressway Series
• Toll Fraud Prevention
Mobile and Remote Access Configuration
• Prerequisites for Mobile and Remote Access
• Service Discovery
• Expressway Settings for MRA
• Certificates
• HTTP Proxy
• Cisco Jabber Registration Procedure
• Cisco Jabber Registration in Hybrid Deployment
• Cisco Jabber Configuration File
• MRA Troubleshooting
Mobile and Remote Access Integration and Security
• Secure Cisco Unified Communications Integration
• Cisco Unity Connection Integration
• Cisco MRA Access Control Options
• Additional Cisco MRA Features
Cisco Webex Control Hub and User Import
• Cisco Webex Overview
• Administrative Functions in Webex Control Hub
• User Management Integration
Cisco Webex Hybrid Services
• Hybrid Services Connectors
• Cisco Edge Audio
• Cico Webex Edge Video Mesh
• Cisco Edge Connect
• Cisco Edge for Devices
Labs
• Discovery Lab 1: Deploy Virtualized Cisco Expressway
• Discovery Lab 2: Perform the Initial Cisco Expressway Series Configuration
• Discovery Lab 3: Register Endpoints on Cisco Expressway Series
• Discovery Lab 4: Call Search History and Registrations
• Discovery Lab 5: Troubleshooting Tools
• Discovery Lab 6; Configure Cisco Expressway Series Bandwidth Management and Registration Restrictions
• Discovery Lab 7: Troubleshoot Cisco Expressway Series Endpoint Registration and Local Dial Plan
• Discovery Lab 8: Configure Cisco Expressway Series Security Features
• Discovery Lab 9: Configure Cisco Unified Communications Manager to Connect with Cisco Expressway-C
• Discovery Lab 10: Troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series Integration
• Discovery Lab 11: Configure Cisco Unified Communications Manager and Cisco Expressway Series Integration
• Discovery Lab 12: Implement a B2B Cisco Collaboration Solution
• Discovery Lab 13: Troubleshoot B2B Calls on the Cisco Expressway Series
• Discovery Lab 14: Secure a B2B Cisco Collaboration Communication
• Discovery Lab 15: Configure MRA on the Cisco Expressway Series
• Discovery Lab 16: Troubleshoot MRA on the Cisco Expressway Series
• Discovery Lab 17: Configure MRA with Additional Application Integrations
• Discovery Lab 18: Prepare for Cisco Webex Teams Integration
COURSE OBJECTIVE:
After completing this course you should be able to:
• Describe the Cisco Expressway Core features and functionality within the collaboration architecture
• Describe the Cisco Expressway Core additional features
• Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
• Configure and troubleshoot Cisco Collaboration solutions for Business-to-Business calls
• Describe how to secure B2B communication with Cisco Expressway Series
• Describe the MRA feature
• Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service
• Describe deployment models for Cisco Webex cloud-based collaboration, management of users and sites within Webex Control Hub, and other administrative tasks.
• Describe Cisco Webex Hybrid Services