We provide virtual course about ITIL® 4 Practitioner: Information Security Management. This module provides best practice guidance on how to protect the information needed by the organisation to conduct its business.
Course description:
This includes understanding and managing risks to the confidentiality, integrity and availability of information, as well as other aspects of information security such as authentication and non-repudiation. The practice underpins the strategy and operations of all modern organisations, regardless of how many IT systems they use for conducting their business.
The ITIL 4 Practitioner: Information Security Management is intended for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the Information Security Management practice in their everyday work.
Course objectives:
This course will help you to:
• Ensure in conjunction with other ITIL Practices that an organisation’s products and services meet the required level of information security for all involved parties.
• Protect the technology and data assets crucial for the organisation’s operations including from loss of reputation and financial consequences.
• Protect the organisation, its employees and its customers from cyber crime
• Provide a clear picture of information security threats and vulnerabilities
• Measure, assess and develop the Information Security Management practice capability in their organisation by using the ITIL Maturity Model.
Course outline:
Module 1 - Understanding the Information Security Management practice:
• Participants learn the purpose and scope of the Information Security Management practice and how it protects organisational information assets.
Module 2 - Information security risks and controls:
• The course explores common threats, vulnerabilities and risk management concepts related to confidentiality, integrity and availability of information.
Module 3 - Roles, responsibilities and governance:
• Participants learn about the key roles involved in managing information security and how governance structures support effective security management.
Module 4 - Supporting tools and technologies:
• The training explains how technology, automation and security tools support the management of information security practices.
Module 5 - Measuring and improving security capability:
• Participants explore metrics, success factors and the ITIL capability model to measure and improve the effectiveness of the Information Security Management practice.
Target audience:
This course is suitable for:
• IT service management professionals
• Information security professionals
• IT managers responsible for service governance
• Security analysts and infrastructure specialists
• Professionals responsible for protecting organisational information assets
Prerequisites:
• For taking the exam, a candidate must have passed the ITIL 4 Foundation certification or examination
Language:
• Engelsk innhold, norsk instruktør
Certification:
You will get an exam voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera. Get the step-by-step guidelines on how to take an online proctored exam on your computer.
How to take the exam:
• 20 questions
• Multiple choice
• 13 out of 20 marks required to pass (65%)
• 30 minutes
• Closed book