We provide virtual course about ITIL® 4 Practitioner: IT Asset Management. The ITIL 4 Practitioner: IT Asset Management is intended for IT professionals who want to prove and validate their skills in this specific practice area.
Course description:
The individuals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the IT Assessment Management practice in their everyday work.?
Course objectives:
This course will help you to:
• Ensure that the organisation has relevant information to enable informed decisions throughout the lifecycle of its IT assets
• Continually monitor and optimise the utilisation and maintenance of IT assets
• Increase compliance with legal and regulatory requirements
• Increase alignment of IT investments with evolving business objectives and needs
• Measure, assess and develop the IT Asset Management practice capability in your organisation by using the ITIL Maturity Model
Course outline:
Modul 1 - Understanding the IT Asset Management practice:
• Participants learn the purpose, scope and key concepts of the IT Asset Management practice and how it contributes to managing technology resources effectively.
Modul 2 - Asset lifecycle management:
• The course explores how IT assets are managed throughout their lifecycle, including procurement, deployment, maintenance and retirement.
Modul 3 - Roles, governance and organisational integration:
• Participants learn about the roles, responsibilities and governance structures required to manage assets effectively within an organisation.
Modul 4 - Supporting tools and technologies:
• The training explains how asset management tools and asset registers help organisations track assets and maintain accurate information.
Modul 5 - Measuring and improving asset management capability:
• Participants explore success factors, key metrics and the ITIL maturity model to measure and improve the effectiveness of the IT Asset Management practice.
Target audience:
This course is suitable for:
• IT service management professionals
• IT asset managers and asset administrators
• IT operations and infrastructure professionals
• IT managers responsible for governance and compliance
• Professionals responsible for managing costs and risks related to IT assets
Prerequisites:
• For taking the exam, a candidate must have passed the ITIL 4 Foundation certification
Language:
• Engelsk innhold, norsk instruktør
Course material:
The course fee includes electronic course material, and certification test with free second shoot
Certification:
You will get an exam voucher that gives you access to an online exam. This can be booked and taken home monitored by a proctor via camera. Get the step-by-step guidelines on how to take an online proctored exam on your computer.
How to take the exam:
• 20 questions
• Multiple choice
• 13 out of 20 marks required to pass (65%)
• 30 minutes
• Closed book