Communication is vital to delivering successful software, and ineffective communication leads to delays, derailed projects and unhappy teams. Communication is often referred to as a “soft skill” – but communicating effectively with your team, your users and your stakeholders can actually be really,
This is a two-day hands-on workshop for software developers, managers and stakeholders, aimed at helping you to use your time and technology to communicate more effectively. Using a combination of classroom teaching, role play, hands-on workshops, exercises, games and puzzles, we’ll look at the huge range of tools and channels you can use to communicate with your teammates, users and stakeholders, and how to use those tools more effectively. You’ll learn how to write better stories, bug reports and documentation; how to hold better meetings; how to make decisions more effectively; and how to use communication to deliver great user experiences.
Day 1Module 1: Deconstructing Communication
• WHAT are we doing here? What can you expect from this workshop?
• WHO are we communicating with? Identifying your audience. Matching communication styles to audiences.
• WHY do we communicate? Identifying outcomes, creating agendas, making decisions.
• WHEN, WHERE and HOW: communication styles for remote audiences, distributed teams. The value of face-to-face conversations.
Module 5: Collaboration and Teamwork
In this module, we’ll discuss how to apply the techniques we’ve learned so far to the day-to-day process of collaborative software development. We’ll discuss effective planning and retrospectives. We’ll look at managing incidents, postmortem reviews, the “five whys” analysis, and how to write better user stories and bug reports.
Audience and Prerequisites
This workshop is aimed at software developers, designers, product owners, and other people involved in creating and maintaining modern software applications. Over the course of the two days, you’ll be working through a series of group exercises and challenges that will encourage you to experiment with different styles of communication and collaboration. Bring laptops, mobile phones, and an open mind – we’ll provide everything else.