På dette kurset vil du lære teknikkene som kreves for å tilpasse Microsoft Dynamics CRM 2011 til bedriftens spesielle behov.

Dette to-dagerskurset dekker installasjon og konfigurasjon av Microsoft Dynamics CRM 2011. Kurset beskriver komponentene brukt i en Microsoft Dynamics CRM 2011 utrulling, installasjonsinstruksjoner for Microsoft Dynamics CRM Server, E-post Routeren og Dynamics CRM for Office Outlook.

Dette kurset introduserer mulighetene i Sales Management i Microsoft Dynamics CRM 2011. Du kan spore og administrere salgsprosessen fra potensiell til salg, du får innsikt i bruk av produktkatalog og behandle salgsinformasjon.

På dette kurset får du en introduksjon til hvordan du bruker Microsoft Dynamics CRM for å gjøre markedsavdelingen mer effektiv. Du får oversikt og ser sammenhenger i hvordan du kan kjøre markedskampanjer, bruke markedslister og bruke kampanjemaler i Microsoft Dynamics CRM.

Dette kurset introduserer Dynamics CRM kundeservice funksjonalitet, og forklarer hvordan du kan spore informasjon om saker, klager fra kunder eller forespørsler, og små prosjekter.

I dette kurset drøftes planleggingsprosessen, selve planleggingsmotoren og de ulike serviceaktivitetene i detalj, siden disse er de sentrale planleggingselementene i tidsplanleggingen.

På dette kurset lærer du å tilpasse og videreutvikle Microsoft Dynamics CRM 2011

This training provides students with tools and information to help them better understand how processes can be implemented in Microsoft Dynamics CRM 2011

This one-day instructor-led course, reporting in Microsoft Dynamics CRM 2011, provides students the information to better understand reporting methods along with more advanced reporting features of Microsoft Dynamics CRM 2011.

 

This course introduces you on how to use Microsoft Dynamics CRM to extend the effectiveness of your marketing department and provides context of how to use things such as marketing campaigns, marketing lists, and campaign templates in Microsoft Dynamics CRM.

This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM that allow you to track and manage the sales process from potential to close. It provides insight on using the Product Catalog and process sales information.

This course introduces Microsoft Dynamics CRM service management functionality and explains how it helps organizations track information about cases, customer complaints or requests, and small projects.

This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses.

This two-day instructor course covers the installation and configuration of Microsoft Dynamics CRM 2011.

This two-day instructor-led course provides students with the tools to install and configure Microsoft Dynamics CRM 4.0.

This three-day instructor-led course provides students with the tools to configure and customize Microsoft Dynamics CRM 4.0.

This three-day instructor-led course, Applications in Microsoft Dynamics CRM 4.0, provides students with the necessary tools to use Microsoft Dynamics CRM 4.0.

About this Course This three-day instructor-led course provides students with the knowledge and skills to develop extensions for Microsoft Dynamics CRM.

This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include Security: creation and configuration of entities: design of forms views and charts: auditing and Solutions.

Elements of this syllabus are subject to change.This 5day instructor-led course will enable attendees to gain an understanding of the tools available in Microsoft Desktop Optimization Pack(MDOP)to improve their Change Management process and reduce support across their or their customer´s environment

This two-day instructor-led course provides students with the knowledge and skills to work with Bills of Materials in a non-production environment.

This 2-day course introduces the student to development in Microsoft Dynamics AX 2009 using X++. This course starts with learning the basics of X++ and its relationship to object-oriented programming in addition to the tools that are required to develop in Microsoft Dynamics AX.

This three day course introduces the student to advanced development in Microsoft Dynamics AX 2009 using X++ and development tools.

This four-day Development IV in Microsoft Dynamics AX course teaches the student advanced X++ development techniques and examines how the Microsoft Dynamics AX application is structured. It covers both technical and application specific areas of Microsoft Dynamics AX.

This two-day instructor-led collection explores the advanced financial functionality of Microsoft Dynamics AX.

This two-day instructor-led course provides students with the knowledge and skills to use the Fixed Assets functions in Microsoft Dynamics AX 2009. The course focuses on the various setup requirements for Fixed Assets, transactions, and reports and inquiries.

This two-day instructor-led course shows students how to install and configure Microsoft Dynamics AX 2009.

This two-day instructor-led course provides students with the knowledge and skills to maneuver within Microsoft Dynamics AX 2009. The course focuses on basic modules and functionality, user interfaces, number sequences, tools and command menus, basic installation, and differentiating features.

is course provides an overview of the basic elements and functionality necessary for understanding the Production module in Microsoft Dynamics AX 2009.

This course covers the more advanced functionality in the Production module in Microsoft Dynamics AX 2009. It provides more detail and builds upon the material presented in the Production Series I in Microsoft Dynamics AX 2009 course.

This three-day instructor-led course, Trade and Logistics I in Microsoft Dynamics AX 2009, provides students with the necessary tools and resources to perform basic tasks in the trade and inventory flow in Microsoft Dynamics AX 2009.

The two-day Microsoft Dynamics AX 2009 Trade & Logistics II, course introduces advanced Trade & Logistics functionality in Microsoft Dynamics AX 2009.

This one-day instructor-led course provides students with an introduction to the new features and functionality in the Supply Chain Management and Manufacturing feature areas of Microsoft Dynamics AX 2012.

This one-day instructor-led course provides students with an introduction to the new features and functionality in the Finance, Project Management and Accounting, Case Management, Human Resource Management, and Public Sector feature areas in Microsoft Dynamics AX 2012.

This one-day instructor-led course provides students with an introduction to the new features and functionality in Microsoft Dynamics AX 2012, in the Implementation feature areas.

This course explores topics such as the setup and usage of budgeting, cash flow management, multicurrency, intercompany, and consolidated accounting.

This two-day instructor-led course provides students with an introduction to the new features and functionality in Microsoft Dynamics AX 2012. The purpose of this course is to introduce new features so that participants can learn about the main differences in the software since the last version.

This three-day instructor-led course, Distribution and Trade in Microsoft Dynamics AX 2012, introduces advanced Trade & Logistics functionality. This course builds on information provided in the Supply Chain Foundation in Microsoft Dynamics AX 2012 course.

This two-day course is designed for students who are preparing to complete the installation and configuration of Microsoft Dynamics NAV.

The three-day course, Microsoft Dynamics Finance NAV 2009, covers the basic financial functionality available for Microsoft Dynamics NAV 2009. Students learn how to set up the General Ledger, Accounts Payable, Accounts Receivable, and Bank Management modules in Microsoft Dynamics NAV.

The five-day course, C/SIDE Introduction in Microsoft Dynamics 2009 examines all aspects of the Development granules that are available for Microsoft Dynamics NAV 2009.

This two-day instructor-led, Introduction to Microsoft Dynamics NAV 2009 examines the basic concepts of ERP (Enterprise Resource Planning),

This one-and-a-half-day course, Application Setup in Microsoft Dynamics NAV 2009, provides students with the tools to implement and maintain cross-application setup data after the system components are installed.

This one-day course, Business Intelligence for Information Workers in Microsoft Dynamics NAV 2009, provides students with the information and tools to efficiently access their business data without a lot of complex setup and staging.

This five-day instructor-led course provides students with the knowledge and skills to develop Microsoft Dynamics NAV applications within the Classic Client and Role Tailored Client environments.

This 2 Day ILT will teach the learners about the concepts of Report Design in NAV 2009 using VS Report Designer along with the limitations and workarounds in Report Design.

This three-day course is designed for students preparing to optimize performance in Microsoft Dynamics NAV.

Data Upgrade and Code Upgrade from Microsoft Business Solutions–Navision 3.7 to Microsoft Dynamics NAV2009 SP1 This two-day instructor-led course, Data Upgrade and Code Upgrade from Microsoft Business Solutions-Navision 3.70 to Microsoft Dynamics NAV 2009 SP1,

 

Grunnkurset tar for seg den grunnleggende oppbygging og funksjonalitet. Deltakerne lærer å registrere, filtrere, søke etter og oppdatere data. Videre vil kursdeltakerne få en god gjennomgang av hvordan systemet er bygget opp med parametre og moduler.

Grunnleggende med standard funksjoner og funksjonalitet knyttet til regnskap og regnskapsrutiner.

Finans med reskontro funksjonalitet. Komplett gjennomgang av alle funksjoner knyttet til emnet.

Grunnkurset tar for seg den grunnleggende oppbygging og funksjonalitet. Deltakerne lærer å registrere, filtrere, søke etter og oppdatere data. Videre vil kursdeltakerne få en god gjennomgang av hvordan systemet er bygget opp med parametre og moduler.

Kurset gir en god innføring i bruk av NaviCom sin Excel-baserte rapporteringsportal, og vil gi deltakeren kunnskap til å ta i bruk portalen i sin egen bedrift, samt å definere nye rapporter til eget bruk.

Dette kurset tar for seg regnskapsfunksjonene i Microsoft Dynamics AX.

Dette kurset tar for seg grunnleggende regnskapsfunksjoner i Microsoft Dynamics NAV.

Lær deg å utnytte systemet du allerede har til å få en samlet struktur på arbeidet ditt og gjøre kundene dine enda mer fornøyde.

Lær deg å utnytte systemet du allerede har til å få en samlet struktur på arbeidet ditt og gjøre kundene dine enda mer fornøyde.

Kurset gir en god innføring i bruk av NaviCom sin Excel-baserte rapporteringsportal, og vil gi deltakeren kunnskap til å ta i bruk portalen i sin egen bedrift, samt å definere nye rapporter til eget bruk.

Kurset er ment for bedriftens superbruker(e) og skal gi en god innføring i driftsrutiner og tilliggende oppgaver som en superbruker står overfor. Videre skal deltakerne etter kurset kunne fungere som superbruker og internsupport i bedriftens egen løsning.

Målsettingen med kurset er at deltakeren skal kunne forberede og gjennomføre en komplett årsavslutning med nødvendige avstemminger uten ytterligere bistand.

Kurset er ment for bedriftens superbruker(e) og skal gi en god innføring i driftsrutiner og tilliggende oppgaver som en superbruker står overfor. Videre skal deltakerne etter kurset kunne fungere som superbruker og internsupport i bedriftens egen løsning.

Målsettingen med kurset er at deltakeren skal kunne forberede og gjennomføre en komplett årsavslutning med nødvendige avstemminger uten ytterligere bistand.

Kurset gir ferdigheter i finansmodulen utover de daglige rutinene.